Being a very wide field, the scope of employment in tourism sector is very bright
and the potential is still largely untapped. Career opportunities exist both
in the public and private sector. In the public sector, there are opportunities
in the Directorates and Departments of Tourism of the center and the state as
Officers, information assistants, Tourist guides etc. Another good prospectus
for qualified tourism professionals are in the private sector with travel agencies,
tour operators, airlines, hotels, transport and cargo companies etc. The opening
up of the skies to private airlines and their emerging tie-ups with foreign
airlines has removed bottlenecks in the transport and communication network
resulting in easy flow of domestic and foreign tourists in the country. Since
this is a new area of employment, not many qualified and experienced people
are available and the promotion prospectus are also very bright and rapid. After
a few years of experience, One can also start their own business by handling
all travel requirements of a client and gradually building up business, taking
on additional employees.
Career Options
Tourism Department :
In
the Tourism Department there are jobs as Reservation & counter staff, Sales
and marketing staff, Tour Planners and Tour guides. Officers in the Directorate
and Departments of Tourism are recruited from among the candidates who have done
civil service, drawn from the Civil/administrative services of the State and Central
governments. They are involved in the planning and promotion of tourism activities.
A degree in travel and tourism is required for operational jobs in government
organisations. Information assistants at the office of the Tourism departments
are selected through competitive examinations held by the Staff Selection Commission.
The eligibility is graduation with knowledge of Indian history, art and architecture,
besides proficiency in English. These vacancies are advertised through the employment
news. Information Assistants give out information regarding tourist spots and
services available and help to plan the itinerary of the tourists. The Ministry
of Tourism recognises three types of guides, regional, state and local. A regional
guide gets a two year renewable license from the Ministry of Tourism endorsed
for life by the Archeological Survey of India. Guides give detailed information
on the various monuments and artifacts and about the countries traditions and
heritage.
Airlines:
Working
in an airline, whether on the ground staff or in flight is an exciting option
for many people these days. In the airlines, one can work as Traffic Assistance,
Reservation and Counter Staff, Airhostess and flight pursers, Sales and Marketing
staff and customer services. A course in travel and tourism or a qualification
on Hotel management helps to get in. The jobs in airlines though challenging are
glamorous and afford the possibility of traveling to exciting destinations. Free
tickets for the family offered by some airlines are an added advantage. Domestic
and international Airlines such as Air India, Indian airlines, Jet airways, Air
Sahara, Aeroflot, British Airways, Cathay Pacific, Emirates, Singapore Airlines
etc offer employment opportunities with attractive salaries and numerous benefits.
Tour
Operators:
Tour operators organise conducted
tours to the various tourist spots and manage the travel and stay of the tourists.
There are many companies operating tours for the domestic as well as the international
tourist. Some may be for the usual destinations like hill stations but others
are for unusual activities like river rafting, hang gliding, rock climbing and
camping. Tour operators need people for selling the concept and then to accompany
the groups to the destinations. For foreign groups, the agencies prefer girls,
who are friendly and helpful. For domestic groups, males are preferred. Again,
the qualities required are a pleasing and outgoing personality, knowledge of the
activities and often participating in them with the tourists. A person hoping
to work with a tour operator must be able to travel with the groups and know people
at the destinations to make the tours pleasant for the client. Though one may
do a course of tourist guide for this purpose, people with a knowledge of the
activities can easily join as tour operators. The jobs could be seasonal in some
cases.
Travel Agencies :
Travel agents assess the needs of tourists and businessmen and help them make
the best possible travel arrangements from the many travel options available.
Many resorts, travel groups use travel agents to promote their tour packages to
travelers. They deal with almost everything connected with travel including the
shortest route to the destination, travel mode, the important documents that will
be required (visa, passport, vaccination certificates etc.), suitable places to
stay, current exchange rates, tourist attractions to visit, climate and they will
plan the trip keeping in mind the clients' preferences, budgets and special needs.
In travel agencies there are openings for reservation and counter staff, Sales
and Marketing staff, Tour escorts and tour operators, cargo and courier agencies
etc. A short tem course or a diploma in travel and ticketing of 3-6 months duration
will help gain entry into an agency. Several large travel agencies also offer
short-term training programmes, and tend to absorb most of the candidates. Some
agencies take in fresh graduates and train them on the job. Most travel agencies
demands persons have a pleasing personality and the ability to deal with customers.
A knowledge of destinations and procedures help a great deal.
Hotels :
The
hotel Industry is basically a service industry providing food and accommodation
to the Visitors. It is one which requires a large amount of manpower, with a wide
variety of skills. In India alone, about 1, 80,000 vacancies are expected to be
filled within the next decade. An hotel offers career opportunities in its
various departments such as Operations, Front office, House keeping, Food and
Beverages, Accounting, Engineering/ Maintenance, Sales, Public relations and Security
etc. One can enter this field through direct entry in some departments or through
hotel management institutes. There are many institutes that offer hotel management
courses. Many hotels also offer overseas training opportunities, which allow young
people to gain promotions rapidly.
Transport :
Besides airlines, Travel
facilities include rail services, coach operators, car hire companies. etc. Whatever
that takes Tourists from one place to another - by air, road, railway, sea etc.
comes under Travel and tourism. Tourist use almost all these travel facilities.